Secured integration to the future

Secured integration to the future

Integration of business applications: what is it?

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09.01.2023
There is a lot of information on the Internet on business application integration, integration data bus, enterprise data bus, enterprise service bus, ESB, etc. These are all different topics, but they are all about the same thing. Let's discuss this topic with Dmytro Chub, Head of Integration Solutions at IT Specialist, one of the Ukrainian business application integration market leaders.
● IT Specialist has enough experience in implementing integration projects to provide readers with a clear understanding of integration, integration programs, and related topics.
Integration solutions at IT Specialist are provided by qualified specialists who professionally and comprehensively implement solutions to ensure guaranteed data delivery between information systems.
Our clients include:● Manufacturing and retail.● The banking sector.● Telecoms operators.● Any company that wants to solve the issue of unifying and transferring information between systems.
Such companies have many information systems in their IT infrastructure: CRM systems, processing, billing, electronic document management systems, mobile applications, personal customer accounts, etc.
Companies' business is constantly changing, requiring IT departments to respond faster and provide appropriate service quality. How can this be achieved when the company's IT infrastructure has many information systems and interconnections between them? It is where a company comes in, helping clients solve their common problems by integrating disparate information systems.Our solutions provide guaranteed data transmission, control, enrichment, transformation, routing, and unification. Importantly, all this can happen on the fly.
Why does the client need it?
This is an important question! I will divide my answer into several parts.
Firstly:Our solutions provide transparency in integrating information systems - when it is clear how and at what level information systems are connected and what data is transferred between them.
Secondly:Such solutions reduce unnecessary data flows. The effect of the integration service can be seen in numerous systems being integrated.
Thirdly:Reusing the integration solution (service) by other systems that need this data is possible.
Fourthly:This point may be the most important! The client receives a centralized point of integration management.
A fairly common name for such solutions on the market, both in Ukraine and globally, is the integration data bus (ESB - Enterprise Service Bus).
Чи може функціонувати ІТ-інфраструктура, наприклад, банку без таких інтеграційних рішень?Yes, but it will be a company that will soon be unable to increase due to the complexity of rapidly changing IT infrastructure (in terms of integration). In other words, the speed of service delivery will not meet customers' current needs.
Please give us an example from your practice to understand how the ESB works.
There are many examples from our practice, but the two most illustrative ones will suffice.
Example one:
Issuing a loan in a bank online. It is an essential service. What happens to such a service in the modern world? Such loans are issued within a very short period.
Before issuing a loan, the bank needs to obtain information about the client from systems such as:● ABS (automated banking system);● Credit bureaus;● Electronic archive;● Other systems used by the bank.
Moreover, the information should be provided in a convenient, complete, and structured form.
All banks make loan decisions in different ways. But they were always based on this structured data.
If a bank does not have an integration data bus, it can take a long time to collect and structure such data, and the most important thing is the quality of this data. Will the client want to wait for a long time? No. He will likely find another bank to provide him with a loan quickly.
Representatives of a large bank contacted our company IT Specialist. We started by designing an integration solution and completed its implementation. As a result, the bank's list of business products now includes an online tool for obtaining the information needed to make a loan decision.
Second example:
A telecommunications operator provides services to its subscribers through the "My Account." This account should display information about the balance, connected services, new tariff plans, promotions, etc. The necessary information for the customer should be collected online by such systems as billing, corporate data warehouse, application management system, customer database, etc.
Our integration solution made it possible to quickly (up to 15 seconds) collect (from at least 10 backend systems) and provide the necessary information in a structured form in a user-friendly interface.
Achieving such speed with decentralized data storage is very difficult without integration services.● What tools do you use for your integration solutions?● We use integrated solutions from IBM to implement integration solutions.
One of the main integration products from IBM is called IBM AppConnect Enterprise (the old name is Integration Вus). It is a modern environment for developing and configuring integration solutions — other essential products, such as IBM ApiConnect and IBM DataPower.
IBM has proven itself to be a reliable and powerful tool not only in Ukraine but also around the world. Banks, telecoms, insurance companies, manufacturing, retail, and the public sector in different countries use it. We, accordingly, advise and recommend this product to our clients.
Please list the services that can be ordered from the IT Specialist.● Implementation of an integration data bus on a turnkey basis. We design the architecture and deploy the necessary infrastructure. We analyze client requirements, design and develop integrations, and then conduct integration testing. If necessary, we also prepare technical documentation and conduct employee training.● Integration data bus development: upgrading integration applications to provide new features or improve performance.● Technical support for the integration data bus. This support includes support for the data bus infrastructure and support for integration applications on a 9/5 or 24/7 basis.● Integration bus monitoring consists of infrastructure monitoring and integration application performance monitoring.
We provide warranty technical support for all services offered.● How to start cooperation with IT Specialist?● To do this, you need to contact our sales managers.
You will be asked several questions, and a meeting time will be discussed.
We will provide a free presentation of the solution's capabilities if necessary. It is a very convenient service that allows you to get answers to all your questions and communicate with experts in business application integration.
● To conclude our conversation, can you summarize the above information for anyone interested in business application integration?● The success of a modern business directly depends on the ability to quickly and efficiently make changes to the existing IT infrastructure and maintain the flexibility and reliability of data exchange between information systems while ensuring fast and well-coordinated work on the transformation, enrichment, and routing of information and data. Our company's solutions and experience in developing and implementing business application integration solutions will ensure the required level of quality and allow many companies to build their business more dynamically.
The information was provided by Dmytro Chub, Head of Integration Solutions at IT Specialist.
The questions were asked by Oleksandr Kuberskyi, leading marketer at IT Specialist